Product Delivery
Rapiscan Systems is committed to providing timely delivery of products during business hours.
Monday - Friday
- Orders received by 3:00 p.m. (GMT) will usually ship the same day.
- Orders received after 3:00 p.m. (GMT) will ship the next business day.
Holiday Closings
During holiday closures eCommerce orders can be placed but will be shipped the next business day in the order they were received. To avoid delays, we recommend planning and ordering ahead of the holiday closures.
| 03/Jan | New Year's Day |
|---|---|
| 04/Jan | New Year's Day (2nd January substitute, Scotland) |
| 17/Mar | St Patrick's Day (Northern Ireland) |
| 07/Apr | Good Friday |
| 10/Apr | Easter Monday (England & Wales, N. Ireland) |
| 01/May | Early May Bank Holiday (All Over) |
| 08/May | King's Coronation |
| 29/May | Spring Bank Holiday |
| 03/Jun | The Twelfth (N. Ireland) |
| 12/Jul | Summer Bank Holiday (Scotland) |
| 28/Aug | Summer Bank Holiday (England & Wales, N. Ireland) |
| 29/Aug | Saint Andrew's Day (Scotland) |
| 25/Dec | Christmas Day |
| 26/Dec | Boxing Day |
Please note:
- Orders with hazmat materials require additional paperwork and processing and will ship by 2:00 p.m. (GMT) the same business day if they are received by 1:30 p.m.(GMT), otherwise they will ship the next business day.
- Orders placed the day before a holiday may experience some delays due to delivery companies holiday hours.
- Orders placed for larger quantities, or which require special shipping documents may require additional shipping time.
If you need further support, please contact our Customer Service Team for assistance at rapukservice@rapiscansystems.com or by calling 0870 777 4301 (UK) or +44 870 777 4301 during the hours of 8:30 a.m. to 5:00 p.m. GMT.
For more contact information, please visit the Contact Us page.
